Frequently Asked Questions
Everything you need to know about your Motherlove Herbal fashion experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your items ship, we will send a second email containing a tracking number so you can follow your package's journey.
What is your return policy for apparel?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that intimate apparel and final sale items are non-returnable.
Do you offer international shipping?
Yes, Motherlove Herbal Company ships worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I know which size to order?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for our herbal-inspired silhouettes.
What materials are used in your clothing?
We prioritize sustainability by using organic cotton, linen, and eco-friendly dyes. Detailed fabric compositions are listed under the 'Materials' section of every product page.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placement by contacting our customer support team.